The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
As much as we would like to make our soaps vegan or vegetarian, lard and tallow are a large portion of waste associated with the agriculture industry. In an effort to be as sustainable, local, and zero-waste as possible, we prefer to make our soaps with lard rather than palm oil or cocoa butter, both of which are very unsustainable and not local.
Although coconut oil is becoming cheaper by the day, it's is often farmed unsustainably. In addition to that, many people experience poor reactions to products containing coconut, such as hives, rashes, and breakouts. Instead, we use babassu oil, a sustainably-farmed palm variety that is very similar to coconut oil in texture, but is much gentler to sensitive skin. However, it is also more expensive.
Making soap is easy. Anyone can do it -- and by searching Etsy for soap you'll find that everyone does do it! However, our soap has been under development and testing for more than 3 years. We did all the difficult testing and calculations to get the best, gentlest, most effective bar of soap so you don't have to! We don't skimp on ingredients, we choose sustainable and zero-waste materials, and we don't overload our soaps with potential irritants just to sound more "natural" than the competition. We make soap for sensitive skin, and we wholeheartedly believe that our soap is the best option on the market. Don't believe us? Try a travel soap ball and compare it to the competition. We guarantee you'll prefer ours.